• Customer satisfaction is our number one (#1) priority.
• All Purple Tail Rooster sales are final.
• Therefore, we do not accept exchanges.
• Props not included
• We accept returns for products damaged in transit or if the incorrect item was shipped.
To be eligible for a refund, please email us within seven (7) days of receiving your purchase. You must return the item within fourteen (14) days after delivery at your own cost. Once we receive the item in its original condition and packaging, we will issue a refund using the same payment method you used for the purchase. It's important to note that you will not be eligible for a refund if we do not receive the returned item(s) within fourteen (14) days.